FOUND

We believe trust is earned through craftsmanship, transparency, and respect for our partners, our brides, and the information they choose to share with us.

Privacy Policy

Last Updated: July 27, 2026

Introduction

FOUND ("FOUND," "we," "our," or "us") respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request information, apply for a wholesale account, subscribe to communications, or otherwise interact with us.

FOUND is a bridal design house. Our collections are sold exclusively through authorized retail partners, unless otherwise stated.

By using our website, you acknowledge the practices described in this Policy.

Information Collection

We may collect information that you voluntarily provide, including:

  • Name

  • Business name

  • Bridal store information

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Account login credentials

  • Purchase history

  • Appointment requests

  • Communications with our team

We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral websites

  • Cookies and similar technologies

Information Use:

We use information to:

  • Create and manage partner accounts

  • Respond to inquiries

  • Process partner orders

  • Provide customer support

  • Improve our website

  • Send newsletters (with consent where required)

  • Detect fraud

  • Maintain website security

  • Comply with legal obligations

We do not sell your personal information.

Wholesale Accounts

If you register as a retail partner, additional information may be collected including:

  • Business licenses

  • Tax documentation

  • Shipping preferences

  • Payment information

  • Purchase history

  • Authorized employees

This information is used solely to administer our partner relationship.

Brides & Consumers

FOUND does not sell bridal gowns directly to consumers.

If you submit an inquiry, we may use your information to:

  • Connect you with an authorized retail partner

  • Answer product questions

  • Notify you of collection launches

  • Provide requested information

Marketing Communications

If you subscribe to our mailing list, we may send:

  • Collection launches

  • Events

  • Industry news

  • Product announcements

You may unsubscribe at any time using the link included in our emails.

Cookies

We use cookies to:

  • Improve website functionality

  • Understand visitor behavior

  • Remember preferences

  • Measure website performance

Additional information can be found in our Cookie Policy.

Third-Party Services

We may use trusted third-party providers including:

  • Website hosting

  • Email providers

  • Analytics platforms

  • Payment processors

  • Customer relationship management software

  • Shipping providers

These providers only receive information necessary to perform their services.

International Visitors

FOUND may serve retailers throughout North America, Europe, and other international markets.

Your information may be processed in countries different from your own.

Data Security

We implement commercially reasonable safeguards designed to protect your information.

No internet transmission can be guaranteed completely secure.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information

  • Correct inaccurate information

  • Delete your information

  • Restrict processing

  • Object to processing

  • Receive a portable copy of your data

Requests may be submitted through our Partner Services page.

Changes

We may update this Policy from time to time.

The updated version will always appear on this page with a revised effective date.

Contact

Questions regarding this Privacy Policy may be directed through our Partner Services page.